It's exciting when new orders come in on Fiverr. It's so easy to notice it in your notifications, do the happy dance, maybe give it an initial cursory glance, and then set it aside to work on it when you're ready. But a lot of info can get missed when you do that, and a lot of earning potential is lost at the same time.
Hurry Up, and Slow Down!
When new orders come in, don't just note how much they're for and when they're due, give a little thought as to when you'll do them, and then go about your day. That's tantamount to throwing away goodwill...and money...with both hands. Instead, resolve in this new year to be meticulous about the immediate steps you will take when you get a new Fiverr order. Here are some of the things I recommend you always do.
Look Right Away
When a new order comes in, go ahead and be happy! Thank God for it! But don't stop at doing the happy dance. Right now, at the moment when you have received the order, look it over from top to bottom right away., checking it for the following things:
Did they pay you enough? Whether intentionally, or accidentally, some buyers place orders that underestimate what is due to you based on your rates. Look carefully at the scope of the job. Compare what they paid against what your rate requires, per "x" amount of work.
Do you understand the instructions? A lot of grief can be spared to both you and the Buyer by carefully reading their directions. If they're unclear, or ask you to do things you're either incapable of, or can't in good conscience do, it's best to know that right away so you can ask for the additional info or clarification you need, or state your objections and see what can be done to resolve the issues fast. Discovering and trying to deal with those things closer to delivery time, when you're working on the order, will be frustrating for both of you.
Look at their answers to your requirements. "Requirements" is a form you that's included in your gig, which they must fill out fully when placing an order. It's there to gather any information necessary to complete the order, and can also be used in creative ways to become much more successful on Fiverr, as I mention in my HeadSlapper videos. Look at their answers to each one of your requirements. Do NOT scan the order so fast that you miss any little points here, since they can contain crucial tidbits about the buyer's expectations and intentions.
What extras should be added? It's very frequently the case that an order should have included an extra, and sometimes more than one. Frequently, commercial rights gets missed. Or it might be broadcast rights. Or maybe they're asking you to do some sort of specialty thing, or to add music, or sync your work to a video, or, or, or... Again, noticing those things right away is key. You can't very well start bringing up the need for extras a few hours before you're supposed to deliver their order.
My initial response to the Buyer depends on the situation., but in all my correspondence, I keep things very brief and pleasant, with a minimum of folderol.